PRIVACY POLICY.

In this privacy policy references to ‘we’ or ‘us’ refer to The Turf Man.This policy will explain what information we collect about you and how we use it.

The information we collect and how

At The Turf Man we take privacy seriously and only use the information we collect to provide our service. We do not share or sell the information we collect for any other purpose than providing the best possible service for our customers. At any time, you may request a copy of information we have recorded about you. You may also request we remove all identifiable information with respect to yourself. As a matter of course, we will delete your identifiable information if you have not undertaken business with us after 2 years.

For transparency, listed are the business services we provide and how each service uses the information we collect.

Turf Supply & Installation Sales

We request the minimum level of personally identifying information to run our business effectively. This is data you provide us directly, for example, your name and contact details. We will never obtain information about you indirectly from sources outside our business. We store notes with respect to the service we undertake to ensure we maintain and exceed our level of service. For example, your requests for the service we are offering. We consider you have provided consent for us to store personally identifying information and information about you based on you receiving a service from us. Depending on the particular service(s) we are providing, we may be required to ask questions related to your home. We will obtain your consent prior to storing information related to your medical history.

Appointment confirmations and reminders:

We may contact you via phone, email or SMS to confirm dates booked and remind you of upcoming dates which we may be visiting your home or place of turf fitting/delivery. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time.

Service ratings and reviews:

After visiting us we may send you an email or SMS asking you to rate our service and provide feedback. We consider your agreement and participation in the service as consent to undertake this activity but, if you want, you may opt out at any time.

Online:

When visiting our website www.theturfmanltd.co.uk you may fill in your email address when filling out a contact form. We will not use these details for anything other than for contacting you directly about your enquiry, nor will we pass these details to a third party.

You may contact us on 07507678493 to:

• Request a discussion about our Privacy Policy.

• Request information we have stored about you.

• Request we remove all identifying information about you.

• Make a complaint.

Hyper-links

You may come across hyper-links on this site. These hyper-links may take you to sites operated by other organisations which you agree we are not responsible for. When preparing our website we have taken every care possible. However, we have no control over any of the information you can access via other web sites and, in particular, we are not responsible for the privacy policies adopted by such other websites. Therefore, no mention of any organisation, company or individual to which our web site is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of The Turf Man.

All design, text, graphics and arrangement thereof are the copyright of The Turf Man or of other copyright owners. Any unauthorised reproduction of the contents of this site without the prior written permission of The Turf Man is strictly prohibited.